You can make orders at Pomppa webstore. You will receive a order confirmation to your email.
If your parcel have gone missing please contact our customer service.
If you need more info or help with choosing right size. We will be happy to help you. You can send email to sales (at) pomppa. fi.
If you are underage you must have your parents permission for your orders.
You don’t have to register for order our products but it will speed up your future ordering process. Pomppa wouldn’t use your contact information in any other purpose than delivering the order.
In Finland you pay with bank transfer or with credit card using Paytrail . You can also pay with Klarna Invoice.
For worldwide payments you can use PayPal.
We will send your order as soon as we see the payment at our bank account. Depending on our stock we can at best send your order within one day. At worst case scenario within two weeks. If your orders delivery will be delayed over a week we will contact you.
Cancellation and returns
Customer outside Finland has a fourteen-day right to return or exchange a product. Customer needs to cover the payment of the deliveries.
Customers in Finland has a fourteen-day right to return or exchange a product according to Finnish consumer protection legislation. Returned product must be unused and unwashed. Remember to fill the return form you got with your order.